The Callisto Multiverse
Presenters
![%Training Excellence%](https://callistogrand.com/wp-content/uploads/2025/01/Screen-Shot-2025-01-15-at-12.25.37.png)
John Held
Company: Accent Business Training
Job Title: Head of Strategy
Email: john.held@accentbusiness.pl
Linkedin: John Held
Presentation detail and presenter insights
Presentation title:
Putting the “Human” Back into AI
What does gamechanging success look like to you in less than 10 words?
“Preserve the Core–Stimulate Progress”
Number of years in present job:
15
Number of years in profession
30
Name one person you consider a great leader.
Ronald Reagan
Country:
Poland
![%Training Excellence%](https://callistogrand.com/wp-content/uploads/2025/01/Laszlo-Rab.png)
Laszlo Rab
Company: Callisto Grand
Job Title: advisor, consultant
Email: laszlo.rab@gmail.com
Linkedin: Laszlo Rab
Presentation detail and presenter insights
Presentation title:
Talent Development…… The Callisto Credit/O2C Competency Framework
What does gamechanging success look like to you in less than 10 words?
“Massive measurable long-lasting well-accepted”
Number of years in present job:
6
Number of years in profession
15
Name one person you consider a great leader.
Steven Gerard
![%Training Excellence%](https://callistogrand.com/wp-content/uploads/2025/01/Heather-Leveton.png)
Heather Leveton
Company: BSB
Job Title: Marketing Director
Email: Heather@4dcontact.com
Linkedin: Heather Leveton
Presentation detail and presenter insights
Presentation title:
TBD
What does gamechanging success look like to you in less than 10 words?
“Leading change that improves profitability, employee satisfaction, and Client retention”
Number of years in present job:
6
Number of years in profession
35
Name one person you consider a great leader.
Barack Obama
![%Training Excellence%](https://callistogrand.com/wp-content/uploads/2025/01/Tony-Mulvahil.png)
Tony Mulvahil
Company: University of West London
Job Title: Senior Lecturer
Email: tony.mulvahil@uwl.ac.uk
Linkedin: Tony Mulvahil
Presentation detail and presenter insights
Presentation title:
UWL Business School
What does gamechanging success look like to you in less than 10 words?
“Strategy that drives competitive difference”
Number of years in present job:
5
Number of years in profession
25
Name one person you consider a great leader.
Jacinda Adern
Country:
United Kingdom
![%Training Excellence%](https://callistogrand.com/wp-content/uploads/2025/01/Chris-Warburton-1.png)
Chris Warburton
Company: IRO-AR.com ¦ ROStrategy
Job Title: Founder
Email: chris.warburton@rostrategy.com
Linkedin: Chris Warburton
Presentation detail and presenter insights
Presentation title:
The Credit and Collections EcoSystem – transferable processes, technology, best practice and skills
What does gamechanging success look like to you in less than 10 words?
“Finding the small changes that can trigger dramatic, positive and transformational impacts”
Number of years in present job:
5
Number of years in profession
33
Name one person you consider a great leader.
Joseph Fourier
Country:
United Kingdom
![%Training Excellence%](https://callistogrand.com/wp-content/uploads/2025/01/Declan-Flood.png)
Declan Flood
Company: Irish Credit Management Training
Job Title: Chief Executive
Email: declan@icmt.ie
Linkedin: Declan Flood
Presentation detail and presenter insights
Presentation title:
Education in Credit
What does gamechanging success look like to you in less than 10 words?
“Credit Management becoming the heart of every business”
Number of years in present job:
23
Number of years in profession
48
Name one person you consider a great leader.
Mary Robinson
Country:
Ireland
![%Training Excellence%](https://callistogrand.com/wp-content/uploads/2025/01/Siobhan-Riggott.png)
Siobhan Riggott
Company: The Hackett Group
Job Title: Customer-to-Cash and Global Business Services Advisor
Email: sriggott@thehackettgroup.com
Presentation detail and presenter insights
Presentation title:
Hackett’s Customer-to-Cash Solution Provider Digital World Class Matrix™ Highlights
What does gamechanging success look like to you in less than 10 words?
“Curious minds, authentic actions, digital innovation, human-centered success.”
Number of years in present job:
12
Number of years in profession
25
Name one person you consider a great leader.
Steve Jobs
Country:
United Kingdom
![%Training Excellence%](https://callistogrand.com/wp-content/uploads/2025/01/Steve-Fox-1.png)
Steve Fox
Company:Consider Solutions
Job Title: Process Excellence Practice Lead
Email: sfox@consider.biz
Presentation detail and presenter insights
Presentation title:
TBD
What does gamechanging success look like to you in less than 10 words?
“Leading change that improves profitability, employee satisfaction, and Client retention.”
Number of years in present job:
6
Number of years in profession
35
Name one person you consider a great leader.
Barack Obama
Country:
USA
![%Training Excellence%](https://callistogrand.com/wp-content/uploads/2025/01/Dan-French-2.jpg)
Dan French
Company: Consider Solutions
Job Title: CEO
Email: dfrench@consider.biz
Presentation detail and presenter insights
Presentation title:
“Customer to Cash Transformation: Earning the GPO “Seat at the Table”
What does gamechanging success look like to you in less than 10 words?
“Better business outcomes through process, habits, technology and stakeholder alignment”
Number of years in present job:
19
Number of years in profession
30
Name one person you consider a great leader.
Steve Jobs
Country:
United Kingdom
![%Training Excellence%](https://callistogrand.com/wp-content/uploads/2025/01/Nicki-Kinton.png)
Nicki Kinton
Company: Confident Cashflow
Job Title: Managing Director
Email: nicki@confidentcashflow.com
Presentation detail and presenter insights
Presentation title:
Perspectives from SME’s
What does gamechanging success look like to you in less than 10 words?
“Never having to worry about paying the wages and bills!”
Number of years in present job:
7.5
Number of years in profession
35
Name one person you consider a great leader.
Jacinda Adern
![%Training Excellence%](https://callistogrand.com/wp-content/uploads/2025/01/Nora-Belkovics.png)
Nora Belkovics
Company: TA_pfer sein
Job Title: TA consultant
Email: belkovics.nora@gmail.com
Presentation detail and presenter insights
Presentation title:
Avoiding burnout
What does gamechanging success look like to you in less than 10 words?
“Learning new things and effectively applying them in practice, thereby helping people.”
Number of years in present job:
3
Number of years in profession
3
Name one person you consider a great leader.
Eric Berne
Country:
Germany
![%Training Excellence%](https://callistogrand.com/wp-content/uploads/2024/11/Mark.png)
Mark Harrison
Company: Callisto Grand
Job Title: CEO
Email: mark@callistogrand.com
Presentation detail and presenter insights
Presentation title:
“Customer to Cash Transformation: Earning the GPO “Seat at the Table”
What does gamechanging success look like to you in less than 10 words?
“Better business outcomes through process, habits, technology and stakeholder alignment.”
Number of years in present job:
14
Number of years in profession
45
Name one person you consider a great leader.
Steve Jobs
Country:
Czech Republic
![%Training Excellence%](https://callistogrand.com/wp-content/uploads/2025/01/Anne-Morgan-Smith-Colour.png)
Anne Morgan-Smith
Company: The Hackett Group
Job Title: Customer-to-Cash Advisor
Email: anne.morgansmith@thehackettgroup.com
Presentation detail and presenter insights
Presentation title:
Hackett’s Customer-to-Cash Solution Provider Digital World Class Matrix™ Highlights
What does gamechanging success look like to you in less than 10 words?
“Transforming challenges into opportunities and making a meaningful difference.”
Number of years in present job:
2
Number of years in profession
25
Name one person you consider a great leader.
Wangari Maathai
Country:
United Kingdom
![%Training Excellence%](https://callistogrand.com/wp-content/uploads/2025/02/Brad-Morris.png)
Brad Morris
Company: Callisto Grand
Job Title: Head of Academy
Email: brad@callistogrand.com
Presentation detail and presenter insights
Presentation title:
KYC – Why it matters
What does gamechanging success look like to you in less than 10 words?
“When someone understands the “why””
Number of years in present job:
1
Number of years in profession
25
Name one person you consider a great leader.
Christopher Nolan
Country:
United Kingdom
![%Training Excellence%](https://callistogrand.com/wp-content/uploads/2025/02/Yianni-Doumenis.png)
Yianni Doumenis
Company:Claude Littner Business School, University of West London
Job Title: Course Leader, Senior Lecturer Business Analyticsr
Email: yianni.doumenis@uwl.ac.uk
Presentation detail and presenter insights
Presentation title:
Exploring Attrition Costs and Retention Approaches: A Quantitative Perspective
What does gamechanging success look like to you in less than 10 words?
“Redefining financial risk education, bridging academia and industry globally.”
Number of years in present job:
5
Number of years in profession
15
Name one person you consider a great leader.
Very difficult to assign as many have been throughout history
Country:
United Kingdom
![%Training Excellence%](https://callistogrand.com/wp-content/uploads/2025/02/Nora-Sadowska.png)
Nora Sadowska
Company:Quadient
Job Title: Senior Account Executive – AR
Email: n.sadowska@quadient.com
Presentation detail and presenter insights
Presentation title:
Digital Transformation in AR (not finalized yet)
What does gamechanging success look like to you in less than 10 words?
“Breaking barriers and driving innovation to redefine the standard.”
Number of years in present job:
2
Number of years in profession
8.5
Name one person you consider a great leader.
Nelson Mandela
Country:
United Kingdom
![%Training Excellence%](https://callistogrand.com/wp-content/uploads/2025/02/Giovanny-Pinto.png)
Giovanny Pinto
Company: HighRadius
Job Title: Lead, Finance Digital Transformation
Email: giovanny.pinto@highradius.com
Presentation detail and presenter insights
Presentation title:
TBD
What does gamechanging success look like to you in less than 10 words?
“Transformative innovation that redefines norms and exceeds all expectations.”
Number of years in present job:
4
Number of years in profession
16
Name one person you consider a great leader.
Phill Jackson
Country:
Netherlands
![%Training Excellence%](https://callistogrand.com/wp-content/uploads/2025/02/Martin-Thielst-Nielsen.jpg)
Martin Thielst Nielsen
Company: MEGA
Job Title: Co founder
Email: mn@mega.ai
Presentation detail and presenter insights
What does gamechanging success look like to you in less than 10 words?
“Solve real probelms!”
Number of years in present job:
2
Number of years in profession
25
Name one person you consider a great leader.
Peter Hauge Jensen
Country:
Denmark
![%Training Excellence%](https://callistogrand.com/wp-content/uploads/2025/02/Thomas-Dobis.png)
Thomas Dobis
Company: Emagia Corp
Job Title: VP EMEA GTM
Email: tom.dobis@emagia.com
Presentation detail and presenter insights
Presentation title:
World Class Performance in I2C
What does gamechanging success look like to you in less than 10 words?
“Some Lessons Learned in I2C for World Class Performance.”
Number of years in present job:
1
Number of years in profession
35
Name one person you consider a great leader.
Barack Obama
Country:
Switzerland
![%Training Excellence%](https://callistogrand.com/wp-content/uploads/2025/02/Jamie-Radford.png)
Jamie Radford
Company: Accounts Payable Association
Job Title: CEO
Email: jamie@ap-association.co.ukm
Presentation detail and presenter insights
Presentation title:
“The Mirror” “Reflections of Success: Enhancing P2P & O2C Performance Through Collaboration”
What does gamechanging success look like to you in less than 10 words?
“Innovative, impactful, collaborative, transformative, sustainable, empowering, and industry-leading.”
Number of years in present job:
12
Number of years in profession
35
Name one person you consider a great leader.
Nelson Mandela—his resilience, vision, and ability to unite people were extraordinary.
Country:
United Kingdom
![%Training Excellence%](https://callistogrand.com/wp-content/uploads/2025/02/Neil-Everstead.png)
Neil Everstead
Company:PayDrive Solutions
Job Title: CEO & Co Owner
Email: neil@paydrivesolutions.com
Presentation detail and presenter insights
Presentation title:
TBC with Martin Nielsen
What does gamechanging success look like to you in less than 10 words?
“A vision that transforms lives, now and in the future.”
Number of years in present job:
1
Number of years in profession
30
Name one person you consider a great leader.
Bill Shankly
Country:
United Kingdom