Credit Matters XIV
The Callisto Multiverse
May 14-15, 2026
ENSANA HOTEL
Margaret Island , Budapest
16:00 to 18:00
08:15
Registration
09:00
Eszter Gabriel & Brad Morris
Welcome to Callisto Credit Multiverse
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Get ready to be captivated as Brad and Eszter sets the stage with a heartfelt welcome to Credit Matters XIV.
Their warm embrace sets the tone for an enriching experience ahead. Join us as we embark on a voyage of insight, collaboration, and inspiration in the world of credit.
09:15
The Future is now! The world premiere :
Callisto and AI are shaping the future of Talent Development
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Experience the transformative power of the Callisto philosophy as our founder shares his life and business voyage .
Immerse yourself in a unique blend of inspiration and introspection.
Prepare to be moved, uplifted, and challenged by his thought-provoking observations challenging budgets , EBITDA , AI and tech projects , ghosting and much more!!
09:45
Invoice mandates –
The biggest global challenge and opportunity in O2C barely mentioned !!
Moderator Tom Dobis Emagia
Panellists:
Radovan Korec Iqvia
Christiaan van der Valk Sovos
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Invoice Mandates, ViDA & VAT Portals: A Global Wake-Up Call for Credit and O2C Teams
Invoice mandates and digital VAT reporting (ViDA) are no longer future concerns—they are unfolding now. VAT portals are rapidly becoming a global standard, reshaping how companies issue, report, and track invoices.
These developments should be top-of-mind for every Credit and Order-to-Cash (O2C) team—right alongside AI. The changes are sweeping, complex, and coming fast.
Is your organisation ready? Do you know the latest mandates, timelines, and regional requirements?
Join us to get up to speed and stay ahead of the curve.
10:00
Refreshment Break
Explore the Multiverse
11:00
Yalda Bayat
Case Study
My DSO Manager
11:00
Martin Nielsen, MegaAI &
Martin O’Donnell
Debtstream Redefining the Collections Voyage: From Portal to Voice – Seamlessly
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11:00
CLIENT CASE STUDY
ATRADIUS COLLECTIONS
11:35
Tom Dobis Emagia
Krystian Bestry Adaptive
AI and Order to Cash… The art of the possible
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Our session will start with an in-depth look at how AI is changing some of the core activities in the Order-to-Cash domain. What are some of the new capabilities that AI brings and what managers in this space should considering as transformation possibilities behind AI enablement. We will cover an overview of the tools that are today available (in reality) and some that are coming down the road in the future. Lastly, we will take a look at traditional metrics and some other non-traditional metrics and new ways of measuring performance with an AI enabled Order-to-Cash process.
11:35
Transforming Talent and Performance Through the Callisto Grand Academy Moderator Brad Morris
Mira Radulova Coca-Cola
Europacific Partners
Velga Priede RS Components
Patrycja Duraj Aptiv
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Join Mira, Velga and Patrycja as they share firsthand insights into their experience with the Callisto Grand Academy and the impact of the Callisto Grand Certificate in Operational Excellence — a professional qualification designed to drive measurable results.
Learn how this program has significantly improved talent retention,boosted business-critical KPIs, and empowered teams through continuous learning.
Discover the benefits of 24/7 access to a diverse and evolving library of learning materials, and experience how interactive, informative, and engaging workshops have earned the Academy an exceptionally high approval rating.
Whether you’re focused on professional development, team performance, or strategic outcomes, this session will offer practical examples of what excellence in learning and development looks like.
11:35
Zaneta Hlinkova Women in Credit: Lead Together
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Join us for an interactive session led by Zaneta Hlinkova where we move beyond intention to action by sharing your own experiences and best practices so we can lead, support and succeed together.
12:10
Alex Murguet Serrala Sebastien Grand Computacenter A Cash Application success story Seralla
12:10
TBC
12:10
Zaneta Hlinkova Women in Credit: Lead Together
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Join us for an interactive session led by Zaneta Hlinkova where we move beyond intention to action by sharing your own experiences and best practices so we can lead, support and succeed together.
12:40
Navigating the S4/Hana implementation
What it means for Credit / O2C professionals
Irina Hoffman IFF
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Join us for an essential session at Credit Matters XIV exploring the business-critical impact of transitioning to SAP S/4HANA. As organizations modernize their ERP systems, credit and order-to-cash professionals must understand the profound implications on processes, data, risk controls, and automation.
This session brings Irina’s experience representing the finance, IT, and transformation teams to unpack the real-world challenges, strategic opportunities, and lessons learned.
Whether you’re already planning your migration or still exploring options, this discussion will provide actionable insights to future-proof your function and elevate your role in driving enterprise-wide value.
Don’t miss it!
12:40
Sovos and Iqvia
Navigating the Future of
E-Invoicing and VAT Compliance
Radovan Korec Iqvia Christiaan van der Valk Sovos
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Businesses are at a critical intersection of digital transformation and regulatory pressure, as eInvoicing mandates, ViDA, and the rise of VAT eReporting become global standards – set to reshape Credit and Order-to-Cash (O2C) operations across all sectors.
This panel will discuss key considerations in tackling compliance projects, from master data quality and process harmonization, to ownership, stakeholder alignment and cross-functional collaboration.
Is your organization up to date with requirements and prepared for the rollout?
12:40
Charles Mayhew
Global Credit Recoveries and Agnes Szerencses
Thermo Fisher
Leveraging Global Partnerships for Effective Credit Recovery
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In today’s globalised economy, effective credit control and debt recovery are vital to maintaining healthy cash flow and business resilience. Strategic international partnerships play a critical role in enhancing operational efficiency and mitigating financial risk across borders.
This session, led by Global Credit Recoveries (GCR), will explore:
* The importance of global collaboration in credit referencing and debt recovery
* Strategies for optimising the Order to Cash (O2C) cycle through cross-border partnerships
* How to recover funds internationally while preserving valuable commercial relationships
Attendees will gain insights into building a robust global credit management framework that balances efficiency with long-term relationship management.
13:10
LUNCH
14:10
The Great Tech Debate
Moderator: Steve Fox Consider Solutions
Tom Dobis Emagia
Arthur Helles My DSOManager
Martin Neilsen Mega AI
Nils Strachanowski Serrala
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Experience unparalleled insights at Credit Matters with our diverse panel of industry leaders discussing current and future trends.
Only at Credit Matters will you witness a group of tech service providers , usually competitors come together and share their experiences for the greater good of the Credit Industry
14:50
TBC
15:30
Refreshment Break
16:00
Table Tennis with Castro
Janos Horvat fireside with Mark Harrison
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How does a humble Hungarian journalist end up playing table tennis with Fidel Castro at the height of his power – and then go on to found a television station, serve as an ambassador, become a lecturer, and today entertain audiences as a TV poker commentator?
In this intimate fireside chat, János reflects on an extraordinary life shaped by curiosity, courage, and saying “yes” when opportunity knocks. Through remarkable first-hand stories — some improbable, others unforgettable — he shares lessons learned from entrepreneurship, diplomacy, media, and reinvention across decades.
By turns insightful, humorous and deeply human, this session is a celebration of determination, luck, and the unexpected paths a life well lived can take.
A fireside chat not to be missed.
16:40
The Callisto Multiverse Quiz
Test your Credit and General Knowledge
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Step into the Callisto Multiverse at Credit Matters XIV for a high-energy quiz experience like no other! This fast-paced, interactive session will challenge your credit and O2C expertise—plus a few surprises from the world of general knowledge.
From questions about our partners and Callisto Grand to general knowledge brain-teasers that span the multiverse, it’s your chance to shine under the spotlight.
Glory await with a prestigious award for the ultimate champion.
Who will conquer the multiverse?
17:15
Review of Day 1
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Day one of Credit Matters XIV delivered a powerful start, packed with thought-provoking sessions, practical insights, and vibrant networking. From the opening keynote on the evolving role of credit professionals to deep dives into risk management, automation, and S/4HANA transformation, delegates were inspired by real-world strategies and future-focused thinking. Interactive panels sparked lively debate, while breakout sessions offered tools to drive immediate impact. The energy was high, connections were made, and ideas flowed freely. As we wrap up an exceptional first day, anticipation builds for what’s next. Get ready— the gala evening and day two promises even more insight, innovation, and inspiration!
17:30
Close of Day 1
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Experience unparalleled insights at Credit Matters with our diverse panel of industry leaders discussing current and future trends.
Only at Credit Matters will you witness a group of tech service providers , usually competitors come together and share their experiences for the greater good of the Credit Industry
19:30 to Late
Gala Evening
Awards
Entertainment
Buffet Dinner
Dancing
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Gala Evening at Credit Matters XIV is the pinnacle of the conference – a high-energy celebration of excellence, connection, and achievement.
The evening features the prestigious Credit Matters Awards, recognising outstanding operational performance and innovation across the credit industry.
Guests will enjoy a delicious buffet dinner, complemented by a selection of Hungarian wines, in an elegant atmosphere of celebration.
Entertainment and dancing go on late into the night, creating the perfect setting to toast success and honour the industry’s best.
Unforgettable and unmissable.
Attire: Black tie for gentlemen and formal evening wear for ladies.